Cancellation and Refund Policies

  • Any cancellation must be made in writing by email to
  • Refund policy is as below. No refund will be entertained after 28th February 2025 or “no show” during the event.
Cancellation/refund request Refund
By 31st January 2025 (Wednesday) 100% refund
By  28th February 2025 (Friday) 50% refund
After 28th  February 2025 (Friday) No refund
  • Once the request had been received, we shall notify you by email the approval or rejection of your refund within 7 days from the date the email is received.
  • The refunds will be processed after the conference. Refunds will be made at the prevailing foreign exchange rate.
  • Refund will be made automatically to your credit/debit card, eWallet or original method of payment. For FPX, refund will only be made to the designated bank account.
  • Bank or credit card service charges will be deducted from all conference registration refunds.
  • Registration fee can only be transferred to another individual by 28th February 2025. Request must be made in writing via email. Payment invoice for the new registration will be revised to reflect the new registrant.